New York City, [February 15th, 2024] - Datch, an innovator in Industrial AI and mobility technologies, is proud to announce its partnership with Powercor, the major energy provider of Victoria, Australia.
Powercor, as a leading distribution system operator, is focused on transformation across a range of services and functions. With rising demand and an increasingly complex grid, Powercor believes it important to invest in technology that helps to enable and multiply the value of field operations, both through the frontline and via the back office. Through worker enablement, search, and enrichment implementations, the companies are developing a phased approach for the integration of Datch’s frontline intelligence capabilities with Powercor’s systems.
Image Credit: Powercor
"We’re extremely excited to be working with Datch. We aim to leverage their innovative approach to integrating AI into the frontline worker experience to improve data access and ultimately continue optimizing how we serve our customer base"
- Terry Duncan, Strategy, Programs and Change Manager, Powercor
Objective
The primary mission is to empower Powercor’s frontline teams with the ability to intuitively access information from corporate systems through enhanced mobility, natural language, and AI enrichment, allowing for:
- Real-time information distillation to support decision making in the field
- Better planning and decision-making by back-office teams
- Demonstrable improvements in operational effectiveness
“As we embark on this journey with Powercor, a highly customer-centric utility in my home country of Australia, we couldn’t be more excited about the possibilities ahead. We are honored and privileged to be a partner of theirs, and look forward to delivering the power of AI into the hands of their frontline workforce, enabling them to access crucial data whenever, wherever.”
- Mark Fosdike, CEO at Datch
About Datch
Datch is at the forefront of industrial AI mobility, helping companies around the world increase their data quality and improve operational efficiency at the frontline. Through both worker enablement and data enrichment, Datch is paving the way for a more interconnected and efficient industrial world.
About Powercor
Powercor supplies electricity across 64% of Victoria spanning from the western suburbs of Melbourne through central and western Victoria to the South Australian and New South Wales borders. Households represent about 86% of our 844,000 customer connections which also include 11,175 commercial and industrial businesses and over 100,000 small businesses mainly in the health care, agriculture, forestry and fishing sectors.
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