Diagnostic Agent

The AI Agent Built for Improving Plant OEE

Stop Guessing. Start Fixing. Resume Making—15x Faster.

Put the weight of the enterprise behind every technician, operator, and engineer on the frontline. Watch plant availability skyrocket.

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Trusted and supported by enterprise leaders

Do more with less by leveraging a Diagnostic Agent

Shrink plant downtime by 10% with an AI Agent for your frontline staff

Diagnostic Agent was built to cut out the waste from maintenance, fast tracking first-time-right fixes so teams can focus on the strategies needed for continuous improvement.

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Technology that thinks like your best technician

A proprietary suite of AI services extracts, cleans, and connects everything from work orders and schematics to OEM manuals and alarms, giving everyone instant access to the full operational context needed for jobs.

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Messy data environment? This tool was built for you

Paper-based data, incomplete data, mislabeled data; it doesn't matter. We built this tool to deliver value not despite the chaos, but because of the chaos. And once you democratize the value of data, you'll see a culture change towards one that supports data quality.

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Witness jaw-dropping adoption rates from your most stubborn techs

Adoption is not an after-thought at Datch. It's the only thought. Site-level teams shaped this solution, so it's no surprise that managers quote a boost in morale after giving their teams Diagnostic Agent.

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Turn expertise into an always-on resource that won't retire

Retain and share institutional knowledge effortlessly. Diagnostic Agent learns from past fixes and your experienced technicians, helping new workers get up to speed faster while ensuring critical expertise never walks out the door.

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More than just ChatGPT for your teams

Customized Ontology, Built for Your Business

Aligns data from scattered systems to your specific operational goals, ensuring AI-driven insights actually move the needle.

Precision Data Extraction

Effortlessly pulls critical details from CMMS/EAM records, PDFs, PowerPoints, and Word documents, turning unstructured files into usable, AI-ready data.

AI-Driven Enrichment

Automatically captures the insights that your business needs but struggles to collect, ensuring no valuable data slips through the cracks.

Cortex™: Intelligence That Orchestrates Action

Powered by a proprietary suite of graph-enabled services and agentic workflows, Cortex™ determines the most-effective way to tackle even the most complex maintenance issues.

Adaptive Learning & Continuous Feedback

With adaptive, real-time user feedback, Diagnostic Agent gets smarter and more reliable over time—just like your subject matter experts.

Knowledge Gap Detection

Automatically identifies gaps in documentation so that your teams can prioritize adding what matters most to your knowledge base at all times.

Customized Ontology, Built for Your Business:

Aligns data from scattered systems to your specific operational goals, ensuring AI-driven insights actually move the needle.

Precision Data Extraction:

Effortlessly pulls critical details from PDFs, PowerPoints and Word documents—turning unstructured files into usable, AI-ready data.

AI-Driven Enrichment:

Automatically captures the insights your business needs—but struggles to collect—ensuring no valuable data slips through the cracks.

CortexTM: Intelligence That Orchestrates Action:

Powered by proprietary graphRAG, query engines, and agentic workflows, CortexTM determines the smartest and most-effective way to tackle even the most complex maintenance issues.

Adaptive Learning & Continuous Feedback:

With adaptive, real-time user feedback, Diagnostic Agent gets smarter and more reliable over time—just like your subject matter experts.

Knowledge Gap Detection

Automatically identifies gap in documentation and missing critical insights—so your team isn’t left guessing when they need answers most.

We’re extremely excited to be leveraging Datch’s innovative approach to integrating AI into the frontline worker experience to improve data access and ultimately continue optimizing how we serve our customer base.”

Terry Duncan | Strategy, Programs and Change Manager

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Learn how to make every decision data-informed and bring the latest AI technology to your front line with a personalized demo from one of our product experts.