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Customer Spotlight: Con Edison

Con Edison(ConEd) and Datch are implementing Datch’s voice AI technology withConEd’s field and planning teams. As a digital worker initiative, Datch is assisting the frontline workforce with knowledge retention and operational efficiency, through rapid and real-time conversational interactions. ConEd’s planners will be using Datch to capture work order requirements while in the field, with Datch integrating with their existing ERP system.

Published
27
Jul 2021
Learn how Mobile AI solutions can elevate your business

Con Edison (ConEd) and Datch are implementing Datch’s voice AI technology with ConEd’s field and planning teams. As a digital worker initiative, Datch is assisting the frontline workforce with knowledge retention and operational efficiency, through rapid and real-time conversational interactions. ConEd’s planners will be using Datch to capture work order requirements while in the field, with Datch integrating with their existing ERP system.

“Our innovation and asset management teams are excited to test the Datch voice-based information entry application for making our field job planning process more efficient while also creating a richer system of record.”

Eric Davis, Interim Manager, Innovation Hub at Con Edison

“Datch is thrilled to be working with the team at ConEd. In-fieldwork planning is usually a tedious process, and planners typically struggle to transfer their walkthroughs efficiently and on-time. Datch is transforming the way that information is collected, structured and processed, and we’re excited to be helping ConEd with their digital worker journey!”

Mark Fosdike, CEO & Cofounder of Datch

Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one of the nation’s largest investor-owned energy companies, with approximately $12 billion in annual revenues and $41 billion in assets. The utility provides electric, gas and steam service to more than 3 million customers in New York City and Westchester County, New York. For additional information, visit www.conEd.com.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content.

  • This is a point list item
  • This is also a point list item

add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system dings, paragraphs,

blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using

blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Image courtesy of Edmond Dantès via Pexels

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  • List item one
  • List item two
  • List item three

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  1. List item one
  2. List item two
  3. List item three

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

This is a quote.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Published
27
Jul 2021
Learn how Mobile AI solutions can elevate your business