Datch, Inc has been awarded New York Power Authority’s Advancing Analytics Master Services Agreement (MSA) contract. The company’s flagship technology is a voice assistant application, built for the energy and utility industry, which will accelerate NYPA’s journey to becoming the nation’s first end-to-end digital utility. This agreement enables NYPA to retain Datch and others under the MSA on a capability basis across a variety of use cases in asset management, digital workforce integration, Natural Language Processing (NLP) applications, and frontline worker safety. Specific uses cases include:
· Work order creation and fulfillment. This will allow field teams to set new planned and unscheduled work orders, assign work, add notes, and share data automatically with their Enterprise Asset Management (EAM) systems, such as Maximo and SAP.
· End-to-end digital integration, from frontline field workers to EAM systems.
· Support for asset inspections, alarms, and time management tasks.
· Workforce safety, accuracy, and other supervisory processes.
· Collection and preprocessing of Big Data, critical to enabling advanced analytics applications critical to NYPA’s digital integration, such as artificial intelligence and machine learning.
“We are thrilled to be starting on this journey with NYPA. Voice is the future of the deskless workforce, and it’s fantastic to be partnering with such a forward-thinking and innovative utility. Our goal with NYPA is to make work management rapid and seamless for the workers, while also creating rich, highly structured datasets for the company through our NLP technology.”
-Mark Fosdike, CEO of Datch.
NYPA is committed to a digital transformation as part of its new VISION2030 strategy and seeks to leverage advanced analytics to utilize vast amounts of asset and business data to improve asset utilization, help customers achieve greater efficiency and aid decision making within the organization.
“We look forward to collaborating with companies like Datch to better understand how novel voice technologies can be implemented with our digital efforts to drive potential improvements in workforce efficiencies and productivity, grid reliability, adherence to safety and operational protocols, and accurate data capture.”
-Christina Park, Senior Project Engineer, NYPA
About New York Power Authority (NYPA):
NYPA is the largest state public power organization in the nation, operating 16 generating facilities and more than 1,400 circuit-miles of transmission lines. More than 80 percent of the electricity NYPA produces is clean renewable hydropower. NYPA uses no tax money or state credit. It finances its operations through the sale of bonds and revenues earned in large part through sales of electricity. For more information visit www.nypa.gov and follow us on Twitter @NYPAenergy, Facebook, Instagram, Tumblr and LinkedIn.